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Participant
October 10, 2023
Answered

Adobe Reader Error - Cannot open application

  • October 10, 2023
  • 1 reply
  • 794 views

When attempting to open a .pdf using Adobe Reader, I get the following error on one PC only (at this stage).

 

I've attempted to uninstall and re-install Adobe Reader but the same issue occurs once re-installed. I've followed all steps from the https://helpx.adobe.com/acrobat/kb/fix-acrobat-crash-on-launch.html none of which helped.

Is there something in the register that I can delete after uninstalling the program, so that we I re-install again, it's a clean install?

Any assistance here would be great. Thanks

This topic has been closed for replies.
Correct answer try67

Run this tool after uninstalling the application to get rid of all traces of it from your system:

https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html

Then re-install it from scratch, if you wish.

1 reply

try67
Community Expert
try67Community ExpertCorrect answer
Community Expert
October 11, 2023

Run this tool after uninstalling the application to get rid of all traces of it from your system:

https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html

Then re-install it from scratch, if you wish.