Adobe Reader Full-Screen Mode Prevents Windows OS Auto Lock GPO

[tomj42468241]

It would appear that having Adobe Reader in Full-Screen mode when viewing a PDF stops the auto-lock feature in Windows.

We have a GPO that applies a automatic screen lock should there be no interaction on the machine for 5 minutes.  However, if you leave a PDF open in Full-Screen, this seems to over-ride this and keeps the screen from automatically locking.

Quite a concerning security risk for all IT managers right now.  Please advise.

[Test Screen Name]

What Reader product are you running, and version? It it is indeed Adobe Reader, that is EOL. The current product is Acrobat Reader DC.

[tomj42468241]

Apologies, I do mean Adobe Acrobat Reader DC 19.010.20069

Thanks

[tomj42468241]

BUMP

I think it's pathetic that your only contact for support on this product is this forum where no one treats anything with any urgency (or even replies).

Furthermore, following your 'report a vulnerability' process, the PGP key page is "Not Found".  Absolute joke.

[Test Screen Name]

It's ironic that, having established that this is a community forum where you don't find Adobe staff, you now use "your" as if Adobe will read your message. But I know how frustrating this is. Still, free software doesn't get free support, it's a basic rule of staying in business, so Adobe leave it up to our happy band of volunteers.

If you want to report a bug or raise a feature request you can do it here... Feature Request/Bug Report Form

[tomj42468241]

Useless product. Another business moving away from it.

Yeah all these volunteers and their suggestions are really useful!

[Test Screen Name]

I'm sure Adobe will miss that revenue.

[tomj42468241 · Accepted solution]

We won't miss the non-existent support you moron!