Participant

Answered

Adobe Reader icon not showing on Windows 10

Forum|Forum|10 years ago
August 26, 2015
27 replies
198890 views

I have just upgraded to Windows 10 Pro and I did a reset to start everything from fresh. I installed the latest version of Adobe Reader DC. After using it once and closing it, the icon no longer appears. I tried uninstalling and installing again, but no icon from the onset.

Anyone know how to fix this?

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Correct answer jcamargo79

Try this solution ... it worked for me

Icon Adobe Reader DC on taskbar is wrong - Super User

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M

mustafaa47657728

Participant

The best solution is that.

First, notice that the problem is about windows and "windows photos" app which have some issues to open ico files.

The adobe reader ico files are not corrupted in folder c:\windows\installler\AC76BA86-7AD7-1036-7B44-AC0F074E4100\

The solution is adding an 3. party photo viewer to windows.

I use irfanview photo viewer at all. its free and usefull. (I use it all image types, that's your choice)

Make irfanview to be default program for opening *.ico files.

and then restart windows.

Thats all.

Now you see that start menu and taskbar tiles are became show adobe icons.

Sorry for bad english, moderator can correct the writing.

cmendesvdl

Participating Frequently

this is again a very weird bug because i havent had this issue before and didn't touched our adobe acrobat packages but since last week the new windows 10 deployments are having this issue!?

B

bertrand67

Participant

For Adobe developers :

C:\WINDOWS\Installer\{AC76BA86-7AD7-1036-7B44-AC0F074E4100}\SC_Reader.ico is not a valid icon file.

You MUST make a valid icon file otherwise your shortcut "C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Acrobat Reader DC.lnk" won't display an icon but the currently associated program to open ico files.

If you're not too dumb you'll patch it eventually.

K

KJSTech

Inspiring

The icons at that path on a Windows 7 computer look perfect (C:\Windows\Installer\{AC76BA86-7AD7-1036-7B44-AC0F074E4100}).

If you copy those same exact files over to a Windows 10 computer, they are blank and they do not open. Windows 10 just cannot read these files.

I temporally got PDF icons working again by changing my default handler of ico file to paint (which still doesn't open these ico files in 10). But after a reboot it was back. I remembered we use Group Policy to set default program handlers in Windows 10 using an XML file. So I altered the XML file to default ICO files to Paint. Now the issue is across multiple computers instead of showing the generic "photos app" icon, it showed the generic "paint" bitmap icon. So I changed it back did gpupdate /force, rebooted and now I'm back to square 1 again.

Amazing after all this time a company with as many resources as Adobe can't seem to get this right!

L

lkovacsik

Participant

I have found the solution with the help of previous hints. Just follow the steps below to resolve the issue:

1) Open folder of Start Menu containing shortcut to Acrobat Reader:

a) Select shortcut in Start Menu.

b) Right click on shortcut and select More, then Open file location.

2) Delete shortcut from Start Menu: Right click on shortcut and select Delete. (See: Adobe reader showing wrong icon in taskbar[Windows 8, 10] - YouTube)

3) Leave open this folder, and change to parent directory (C:\ProgramData\Microsoft\Windows\Start Menu)

4) Open another instance of Windows Explorer.

5) Find folder of Acrobat Reader DC in this new instance. (C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AcroRd32.exe)

6) Drag and drop AcroRd32.exe on Desktop by Right mouse button, then select Create shortcut here. (Or something similar, I am not sure, this is the exact menu, because I have Hungarian Windows version.)

7) Move shortcut created in step 6) from Desktop to Programs element of C:\ProgramData\Microsoft\Windows\Start Menu folder.

It's all, it worked me and I hope it will work you too:

A

Anonymous

Here is how to place any icon on Taksbar : Windows 10

1 – Press windows key + i to reach system panel.

2 – Click on Notifications & actions in the left menu, and in the right side click on Turn system Icons on or off.

Source:- http://merabheja.com/how-to-place-any-icon-on-taksbar-windows-10/

gmpeet

Participating Frequently

I installed Windows Device Recovery Tool to fix a Lumia phone. The same thing happend. I updated this software after I changed the Photo app to no longer be the standard app for the .ico extension and now it also shows the correct icon.

Maybe this is not an Adobe issue.

dentedharp90041

Participant

I have found the cause:

The system tries to read the icon file at %SystemRoot%\Installer\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}\SC_Reader.ico (%SystemRoot% is C:\Windows or similar), but that icon is corrupted, therefore, the icon being shown is the icon provided by the default program that opens .ico files (default is Photos).