Skip to main content
Participant
March 25, 2019
解決済み

Adobe reader- Installation problem

  • March 25, 2019
  • 返信数 1.
  • 1084 ビュー

Hello,

I had Adobe Reader installed on my computer but did not work properly so I uninstalled it a few days ago.

I downloaded the installation file of Adobe reader from your site (Adobe Acrobat Reader DC Install for all versions )

After the file has been downloaded to the computer, i double clicked on it and the following window was open and started to download, but when it reached 60% (give or take) it stopped and this is the message I got "Newer version already installed", but as I said I already uninstalled the acrobat reader that I had, and reboot my pc (twice).

Please help me reinstall adobe reader

TNX

    このトピックへの返信は締め切られました。
    解決に役立った回答 AnandSri

    Hello Hadass,

    We're sorry for the trouble you had, please refer and try the suggestion from the following Adobe discussion Newer version already installed

    You may also refer to Error 1722 while installing/updating Acrobat DC/Acrobat Reader DC on Windows

    Let us know if you experience any issue.

    Thanks,

    Anand Sri.

    返信数 1

    AnandSri
    Community Manager
    AnandSriCommunity Manager解決!
    Community Manager
    March 25, 2019

    Hello Hadass,

    We're sorry for the trouble you had, please refer and try the suggestion from the following Adobe discussion Newer version already installed

    You may also refer to Error 1722 while installing/updating Acrobat DC/Acrobat Reader DC on Windows

    Let us know if you experience any issue.

    Thanks,

    Anand Sri.

    hadass作成者
    Participant
    March 26, 2019

    Hi,

    Thank you very much, installing the windows update did fix the problem!

    TNX

    Hadas

    <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>

    בלי

    וירוסים. www.avast.com

    <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>

    <#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>

    ‫בתאריך יום ב׳, 25 במרץ 2019 ב-17:59 מאת ‪AnandSri‬‏ <‪

    forums_noreply@adobe.com‬‏>:‬

    Adobe reader- Installation problem created by AnandSri

    <https://forums.adobe.com/people/AnandSri> in Acrobat Reader - View the

    full discussion <https://forums.adobe.com/message/10995332#10995332>