• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Adobe Reader Mac doesn't open

New Here ,
Mar 01, 2023 Mar 01, 2023

Copy link to clipboard

Copied

Hi,

I have a problem with Adobe Reader on two the same config Macbook Pro.

Both of them has got fresh MacOS latest version but I can't run Adobe Reader.

When I try to run any PDF or Adobe Reader I can see the top bar with name Adobe Reader but nothing else. I looked for a solution but no one works,

 

Screenshot 2022-12-01 at 20.49.15.png

TOPICS
Crash or freeze , General troubleshooting , Mac

Views

954

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Mar 01, 2023 Mar 01, 2023

Copy link to clipboard

Copied

Hi @Michal28655402brmk 

 

We apologize for the delay in response.

We see that the application seems to be launched. However, it doesn't display the content correctly. 

If you are still looking for the resolution, then try these steps:

Run this cleaner tool to remove the existing installer and application’s file traces:

https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html

 Download the Acrobat Reader installer from here:

https://get.adobe.com/reader/enterprise/

 

Let us know if that helps!

 

Thanks,

Akanchha 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 01, 2023 Mar 01, 2023

Copy link to clipboard

Copied

Hi,

I did it before post. Problem still exist on both Macbooks.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 09, 2023 Mar 09, 2023

Copy link to clipboard

Copied

LATEST

Any chance to get any other solution to solve the problem and start using Adobe? I tried to install Acrobat Reader - I have the same problem like with Adobe Reader.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 07, 2023 Mar 07, 2023

Copy link to clipboard

Copied

Anyone can help?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines