• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Adobe Reader not opening

New Here ,
Dec 07, 2023 Dec 07, 2023

Copy link to clipboard

Copied

have a user who had windows 11 22h2, user opens adobe and it does not open but it is running under task manager, I have used the clenaup tool and changes from the 32 to 64 bit, adobe will work but then after reboot it does the same, does not open but runs in task manager, if i terminate in task manager open it up again it does not work.

 

also tried the following but after a reboot of the laptop the issue returns

 

-Removed the application and run the cleaner tool (https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html).
-Reboot the machine
-Installed Adobe Acrobat Reader from the following page: https://get.adobe.com/reader/enterprise/.

TOPICS
Crash or freeze

Views

72

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 07, 2023 Dec 07, 2023

Copy link to clipboard

Copied

LATEST

This could be the user profile. It's a longshot, and I would hate to have my profile initialized. Try a different user on the same laptop fisrt. And the same user on a different computer.

ABAMBO | Hard- and Software Engineer | Photographer

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines