Adobe Reader Starts at Boot Time with the Same File

Community Beginner ,
Feb 20, 2021 Feb 20, 2021

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Every time I boot/restart my laptop (running Win 10 Pro, latest version), Adobe Reader starts with the same file.  Here's what I have tried:

  • I went into the regsitry and removed every reference to that file.
  • I removed every copy of the file from the file system.  The only copy remaining is stored in my Outlook .PST file, so it's not visible to the file system.
  • I uninstalled/reinstalled the Reader.
  • Thinking that Creative Cloud might be triggering it at boot time, I stopped CC from loading.
  • I simply tried simply closing the file while in the Reader.
  • I went into the Adobe Cloud and removed every file.

 

I am at a loss as to what to try next.  Does anybody have a suggestion as to what I might try next?

 

--Ernie

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General troubleshooting , How to

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correct answers 1 Correct answer

Community Beginner , Feb 20, 2021 Feb 20, 2021

Well, problem solved.  Apparently, Microsoft had inserted the file in my Startup directory at some point for some reason (!).  When I removed it, the problem went away.  It's interesting that a file search did not catch that instance of the file.  It also explains why scrubbing the Registry didn't help..

 

Case closed.

 

--Ernie

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Community Beginner ,
Feb 20, 2021 Feb 20, 2021

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Well, problem solved.  Apparently, Microsoft had inserted the file in my Startup directory at some point for some reason (!).  When I removed it, the problem went away.  It's interesting that a file search did not catch that instance of the file.  It also explains why scrubbing the Registry didn't help..

 

Case closed.

 

--Ernie

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