Adobe Reader Surface Pro on ARM Windows 11 not compatible

Report · May 25, 2022

I have a Microsoft Surface Pro X with an ARM processor running Windows 11. I can download and install Adobe Reader, but the program does not open after the installer completes.

I double click to open the app, and it just goes to the spinning blue circle cursor and never opens. I can see the adobe icon on the taskbar, but I can't right-click to close, and it never opens. I have to go into the task manager and kill the task. I've installed using the installer, and using Windows Marketplace. I've tried all of the emulation compatibility settings.

Adobe Reader runs fine on this Surface Pro X on Windows 10, it doesn't work on Windows 11.

Any guidance is appreciated.

Report · May 26, 2022

Here's what Adobe say, it may not help much: https://helpx.adobe.com/acrobat/kb/arm-processor-support-on-windows.html