Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Adobe Reader Touch Freezing Issue

New Here ,
Mar 15, 2017 Mar 15, 2017

specs

Adobe Reader Touch

latest LG gram laptop 15ZD970 i5

windows 10 pro

Adobe reader touch freezes after laptop sleep mode.

To be specific, every other button works, i mean it's just click-able but woudn't do anything

Most irritating part is that no matter how long I wait or how many corners I click the actual PDF screen stays frozen. no zoom in and out, no selecting text, no page scroll.

It works only after I restart the program.

And one more, when restarted the program my highlights were not saved. It was all gone.

I wish this app had hotkeys to underlines, highlights, sticky notes etc. for laptop and other pc users but right now I just wish it worked whenever I closed and reopened the laptop.

Anyone Adobe checking out this forum?

654
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Mar 15, 2017 Mar 15, 2017

Hi Dojinp71309246,

Please refer to the help document in the link below and see if it works for you:

Troubleshoot errors, freezes | Adobe Reader | Windows 

Let us know how it goes.

Thanks,

Supriya

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Mar 15, 2017 Mar 15, 2017
LATEST

Reader Touch is a dead product. I suggest you switch to the normal Windows Acrobat Reader DC.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines