Participant

Question

Adobe reader Updater error 111200

Forum|Forum|14 years ago
March 5, 2012
4 replies
84561 views

It´s really terrible to update Adobe free products (Reader, Flash Player, Shockwave Player) in network with domain. Know somebody what mean "error 111200"? THX

General troubleshooting

This topic has been closed for replies.

M

Michael34248323iaqm

Participant

Hello. I'm running windows 11 pro and I purchased the dic version of Acrobat pro XI and everytime I try to update i keep getting error 111200. I have shut of my virus protection, shut off my VPN and ran the program as admin and still getting error message. This is a new computer build and I have no clue why I'm having these issues with the program. Will you shed some light on this for me?

J

John36819829cefy

Participant

I also get this error message. Here is the logfile:

[2024-04-18 10:52:50:0641] Helper started, Command Line: /ArmUpdate /MSI FOLDER:"C:\ProgramData\Adobe\ARM\S\9920" /MODE:1 /PRODUCT:Reader /VERSION:11.0 /LANG:ENU
[2024-04-18 10:52:51:0369] File copied: C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\Cache\Arm_001824311644_1887167575119743146619172411071356515668.msi
[2024-04-18 10:52:57:0268] CreateProcessAsUser failed
[2024-04-18 10:52:57:0268] Error Code: 1314

[2024-04-18 10:52:57:0268] Helper failed
[2024-04-18 10:52:57:0268] Error Code: 1314

[2024-04-18 10:52:57:0322] Helper finished

[2024-04-18 10:52:57:0353] Adobe ARM 1.824.31.1644 logging started.
[2024-04-18 10:52:57:0384] could not find valid preference in product specific registry
[2024-04-18 10:52:57:0384] ProductCode: {AC76BA86-7AD7-FFFF-7B44-AB0000000001}
[2024-04-18 10:52:57:0384] ProductName: Adobe Reader XI (11.0.20) MUI
[2024-04-18 10:52:57:0384] ProductVersion: 11.0.20
[2024-04-18 10:52:57:0384] ProductUACPatching: enabled
[2024-04-18 10:52:57:0422] Using registered preference AUTO_CHECK_UPDATES
[2024-04-18 10:52:57:0422] Failed to lock Manifest file: C:\ProgramData\Adobe\ARM\Reader_11.0.20\Reader11Manifest3.msi
[2024-04-18 10:52:57:0422] GetLastError(): 2 - Das System kann die angegebene Datei nicht finden.

[2024-04-18 10:52:57:0422] Init Manifest Data failed
[2024-04-18 10:52:57:0422] Error Code: 130100

[2024-04-18 10:52:57:0422] Init Session data failed.
[2024-04-18 10:52:57:0422] Error Code: 2

[2024-04-18 10:52:57:0422] ** Setting Error Condition:
[2024-04-18 10:52:57:0422] Error Code: 111200

What can I do?

Amal.

Legend

Hi there

Acrobat 11 is an EOL application and no longer supported on the latest Mac and Win OS. For more information please go through the help page https://adobe.ly/447SwRq

~Amal

ConsoleGenRL

Known Participant

After disabling anti-virus I ended up "right-clicking" on the icon for Acrobat X Pro (I also have XI Pro installed) and selecting "Run As Administrator".

It is now updating properly.

D

Dan from Globe

Participant

I simply opened Acrobat Pro as admin, checked for updates, it found a new update. I clicked install and then it worked fine.

I tried endlessly to run this update. It seems that running as admin did the trick for me.

pwillener

Legend

Try downloading the update patch (for Reader 10.x) from http://ardownload.adobe.com/pub/adobe/reader/win/10.x/10.1.5/misc/AdbeRdrUpd1015.msp

L

LeoUpdaterX

Participating Frequently

This error stands for Updater Session failed to initialize.

Can you please provide Updater log file?

It is called AdobeARM.log and can be found in the User Temp folder.

Z

zigcakAuthor

Participant

[2012-03-05 08:50:50] Adobe ARM 1.5.7.0 logging started.

[2012-03-05 08:50:50] Command Line: /PRODUCT:Reader /VERSION:10.0 /MODE:3

[2012-03-05 08:50:50] Could not collect information for Product: {AC76BA86-7AD7-1029-7B44-AA1000000001}

[2012-03-05 08:50:50] ProductCode: {AC76BA86-7AD7-1029-7B44-AA0000000001}

[2012-03-05 08:50:50] ProductName: Adobe Reader X - Czech

[2012-03-05 08:50:50] ProductVersion: 10.0.0

[2012-03-05 08:50:50] ProductUACPatching: enabled

[2012-03-05 08:50:50] Admin User, IsElevated returns 1

[2012-03-05 08:50:59] No CRD to store

[2012-03-05 08:50:59] New file object: AdbeRdr1010_cs_CZ.msi

[2012-03-05 08:50:59] New file object: AdbeRdrUpd1012.msp

[2012-03-05 08:50:59] ArmUpdate record found.

[2012-03-05 08:50:59] Newer version ARM Update is not available.

[2012-03-05 08:51:00] No CRD to store

[2012-03-07 08:52:39] ARM returns ERROR_SUCCESS

[2012-03-07 08:52:39] Adobe ARM 1.5.7.0 logging finished.

A

Anonymous

Hi there, I've the same error here, but it is not for Adobe Reader, but for Adobe Acrobat Pro.

Have you found a solution for this in the meantime?

Below my updater log:

[2013-01-15 23:27:13] Adobe ARM 1.7.2.0 logging started.

[2013-01-15 23:27:13] Command Line: /ArmElevate /MODE:1 /PRODUCT:Acrobat /VERSION:9 /LANG:DEU

[2013-01-15 23:27:13] ProductCode: {AC76BA86-1033-F400-7760-000000000004}

[2013-01-15 23:27:13] ProductName: Adobe Acrobat 9 Pro - English, Français, Deutsch

[2013-01-15 23:27:13] ProductVersion: 9.5.2

[2013-01-15 23:27:13] ProductUACPatching: enabled

[2013-01-15 23:27:13] ProductCode: {AC76BA86-1033-F400-BA7E-000000000005}

[2013-01-15 23:27:13] ProductName: Adobe Acrobat X Standard - English, Français, Deutsch

[2013-01-15 23:27:13] ProductVersion: 10.1.5

[2013-01-15 23:27:13] ProductUACPatching: enabled

[2013-01-15 23:27:13] Automatic preferences not provided with command line and not found in Registry - using default ARM preference AUTO_DOWNLOAD

[2013-01-15 23:27:13] Admin User, IsElevated returns 1

[2013-01-15 23:27:13] Failed to lock Manifest file.

[2013-01-15 23:27:13] GetLastError(): 2 - Das System kann die angegebene Datei nicht finden.

[2013-01-15 23:27:13] Init Manifest Data failed

[2013-01-15 23:27:13] Error Code: 130100

[2013-01-15 23:27:13] Init Session data failed.

[2013-01-15 23:27:13] Error Code: 2

[2013-01-15 23:27:13] ** Setting Error Condition:

[2013-01-15 23:27:13] Error Code: 111200

[2013-01-15 23:27:17] User exited

[2013-01-15 23:27:18] ARM returns ERROR_SUCCESS

[2013-01-15 23:27:18] Adobe ARM 1.7.2.0 logging finished.

Another strange thing is that I've Adobe Acrobat 9 Pro (9.5.2) and Adobe Acrobat X Standard (10.1.5) on my System. For Adobe Acrobat X, I've got today also a update which was successfully.

Anyone any idea about this?

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