Adobe Reader Won't Install - Installer Says Installed Then Disappears

Question

Good morning all,

I am trying to install Adobe Reader on my Windows 11 computer. I have Adobe Acrobat DC installed already but I specifically want to install just Reader.

I download the file then open and run the installer. The first time I did this, the installer added a McAfee add on (which I didn't ask for) then presented a screen showing no issues and that no previous versions were installed. I clicked on Finish and the installer file itself disappears (I guess it deletes itself). Issue is that when I search my computer to run Reader, it appears Reader is not in fact installed. What gives?

Please help!!

Thanks

Chris

Amal. · Answer

Hi Chris

Hope you are doing well and sorry to hear that.

The 64-bit application is a unified application for Acrobat DC and Acrobat Reader DC. If you have installed Acrobat Reader DC 64-bit and you purchase an Acrobat DC subscription, the Acrobat Reader DC 64-bit application will upgrade to become a fully functional Acrobat DC 64-bit application.

For more information please check the help page https://helpx.adobe.com/acrobat/kb/about-acrobat-reader-dc-migration-to-64-bit.html

Regards

Amal

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