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O
Orpheus99
Participant
May 18, 2014
Question

Adobe Reader XI 11.0.07: font size in comments has been reduced to about 5pt with this update

  • May 18, 2014
  • 1 reply
  • 21877 views

Win7 x64/sp1 with many updates:

For the last few years, I have experienced major font problems with the comments, such as attempting to make a change in a font style causing Reader to lock up for about 3 or 4 minutes.

I allowed the update to 11.0.07 this am and the pdf I was working on, at length yesterday, now has the font size in the numerous comments I created reduced to about 5 pt. I know: that small isn't possible, but that's about what it looks like.

I believe that Adobe's quality control on Reader has been grossly lacking in the comments area. It has been suggested to me that I switch to PDF-XChange.

I will seriously consider it, because, as I open up pdfs from years past that I need to use for the material I'm working on, I see that the font size in all of those comments has been reduced drastically as well.

The only remedy that I can find is to open each comment individually and "Clear formatting."

That will amount to an enormous waste of time.

Please hire someone who is interested in quality control.

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    1 reply

    O
    Orpheus99Author
    Participant
    May 18, 2014

    I stumbled upon what may or may not be a reliable "fix":

    I opened the Comments panel on the Toolbar, and saw all of my comments listed in abbreviated form.

    I closed the Comments panel and moved to my first comment and opened it and it and some others in that pdf and one other pdf that I had used to confirm the earlier "tiny comment font" problem, and now the font size is back to normal.

    I hope this proves to be of some assistance to anyone who experiences the same problem I had.

    R
    Adobe Employee
    Rohit Sh
    Adobe Employee
    May 19, 2014

    Changing Font Size from "Commenting" section under Edit->Preferences will work and will effect all comments in PDFs opened in Reader 11.0.7.

    L
    Lucas_z
    Participant
    May 22, 2014

    Lucas, have you tried the method--in my OP--that "mysteriously" solved the issue for me: (I'd suggest a clean boot first--I've adopted that approach for any installs or testing/troubleshooting)

    Open Reader or dbl-click on a pdf is Reader is your default, and then click on the Comment label in the Toolbar.

    That opened the list of all of my highlights and comments and when I opened a sticky-note/comment, the default font size had been restored to normal.

    I can only hope that will resolve your issue. I'm using Win7 x64/sp1 w/updates. I don't know what you are using.


    Hi,

    Thanks a lot for your help. But the trick does not work on my reader, maybe it is because I'm using a different OS (mine is OS X). For now in order to create a comment in a normal font size, my "solution" is to keep an empty space with the desired format in my clipboard and paste it every time before I type a new comment (but clearly it is not a good solution). Will tell you if I find out myself or get from Adobe a real solution. Thanks all the same for your suggestion.

    Cheers,

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