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K
kevinl3519626
Participant
February 21, 2017
Question

Adobe Reader XI stuck on 'print to file' when printing to plotter.

  • February 21, 2017
  • 2 replies
  • 667 views

Hi Folks

having a problem whereby every time I try to print a .pdf to a plotter (HP DesignJet T3500) it keeps looking to save it as a .pdf file. I have unticked the 'print to file' option but it makes no difference. It works fine when I try to print to another printer which suggests the problem is with the plotter. But the plotter is working fine other than with this issue.

Any help is appreciated.

Thanks

Shane

Details; Windows 7 Professional 64 Bit

Adobe Reader version 11.0.04.63

    This topic has been closed for replies.

    2 replies

    T
    Test Screen Name
    Legend
    February 21, 2017

    One way to save time might be to open the PDF that is created and use File > Properties > General. The PDF Creator and Producer sometimes will show the name of software in a useful way.

    T
    Test Screen Name
    Legend
    February 21, 2017

    Is it definitely trying to save it as a PDF? Do you get a PDF if you let it?

    K
    kevinl3519626Author
    Participant
    February 21, 2017

    Yep, it keeps trying to save itself again as a .pdf. There are a lot of pdf printers on it. (Mapinfo, doPdf, Adobe PDF report writer). I'm going to uninstall all of them and see if one of them is effecting it. Thanks.    

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