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Adobe Reader

New Here ,
Jan 17, 2025 Jan 17, 2025

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Lost my use of Adobe Reader when Adobe Acrobat DC was changed by Microsoft Update.  Can not open my documents in Word and cannot save a file scanned into Microsoft word into PDF format. I tried uninstalling Adobe Acrobat DC and downloading Adobe Reader again, but this is not working.  Help.

 

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Modern Acrobat

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Adobe Employee ,
Feb 19, 2025 Feb 19, 2025

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Hi,

 

Sorry for the inconvinience.

Can you please share the below details that will help us in debugging and resolving the issue:
1. OS version of your machine

2. Reader App version that you are using

3. Small video or screenshots of issues

 

Thanks,

Charu Karwa

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