Adobe says I have no printer

Forum|Forum|2 years ago
October 25, 2023
3 replies
2909 views

I have an Imac 2021 running Sonona. I have downloaded and installed Adobe from their website. When I click on a PDF it loads but will not let me print. Get an error message saying install printer first but I have a printer installed by Adobe does not seem to recognise.

Any advice.

Bug

This topic has been closed for replies.

N

Narin258527168jl5

Participant

ต้องติดตั้งเครื่องพิมพ์ให้เข้ากับคอมพิวเตอร์ก่อนแล้วค่อยติดตั้งโปรแกรมในการพิมพ์เพราะถ้าไม่ติดตั้งแล้วเปิดเครื่องโปแกรมจะหาไม่เจอลองทำดูก่อนนะครับ

Abambo

Community Expert

You have to install the printer to the computer first and then install the printing program because if you don't install it and turn on the program, you won't be able to find it. Try it first.
By @Narin258527168jl5

That's not the issue here. The printer driver is installed and connected with the printer.

ABAMBO | Hard- and Software Engineer | Photographer

J

John33164394e7sjAuthor

Participant

I have fixed it!!! Installed latest level of Adobe Reader. Then delete printer from System Preferences. Shut down and then restart Imac. Then reinstall Printer. Tested and works!! Thanks for all adice.

Nancy OShea

Community Expert

Restart your computer.

If needed, update your print driver from the printer's website.

Nancy O'Shea— Product User & Community Expert

J

John33164394e7sjAuthor

Participant

This did not work. I can print from every app I have on my Imac running Sonona 14.1 except Adobe which says I need to install a printer. Why does Adobe not recognise I already have one.

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.