Advanced search is slow even embedded index

New Here ,
Jul 12, 2022 Jul 12, 2022

Copy link to clipboard

Copied

Hi,

I have some large document and have to find word.

Although embedded index shows as ready, advanced search was too slow.

In case of embedded index: Advance Search execution time is 6 minutes and 36 seconds

Do25077434amhe_1-1657619594268.png

 

In case of non -embedded index, Advance Search execution time is 

Do25077434amhe_2-1657620226960.png

I think index seems not working properly.

 

 

TOPICS
Edit and convert PDFs , Windows

Views

71

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jul 12, 2022 Jul 12, 2022

Copy link to clipboard

Copied

Hi there

 

Hope you are doing well and sorry to hear that.

 

Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check. If the file is stored on a shared network/drive please download it locally to your computer and check.

 

Also go to Edit > Preferences > Search > Under fast find select 'Enable fast find' and click on 'Purge cache contents' > Click OK and reboot the application and check. 

 

You may also go through the help article https://blog.adobe.com/en/publish/2014/07/29/speed-up-pdf-search-with-an-embedded-index and check.

 

Regards

Amal

 

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 13, 2022 Jul 13, 2022

Copy link to clipboard

Copied

Hi Amal,

I already tried  Edit > Preferences > Search > Under fast find select 'Enable fast find' and click on 'Purge cache contents' > Click OK and reboot the application , but it was not successful.

And this issue happed to all document. For more details, this is Acrobat version that I used:

Do25077434amhe_0-1657717593448.png

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jul 13, 2022 Jul 13, 2022

Copy link to clipboard

Copied

Hi there

 

We are sorry to hear that the issue still exists.

 

Please update the application to the recent version 22.1.20169 from the help menu > check for updates and reboot the computer once and see if that works for you.

 

Regards

Amal

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 14, 2022 Jul 14, 2022

Copy link to clipboard

Copied

LATEST

Hi,

I have upgrade version Acrobat pro to 22.1.20169, but the issue still happen.

You can see, this file was indexed as below:

Do25077434amhe_0-1657808286186.png

And Acrobat Version:

Do25077434amhe_1-1657808323661.png

You can see in two images, when searching, Acrobat scan whole document to find word instead of searching index.

can you help me ?

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines