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This year I have been unable to sign in to edit pdf's. Keep getting "An error occurred while signing in" message. Can someone help please?

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Correct answer sb116

Hi Paulm39476961,

I have checked your Adobe id, and your account seems to be well.

Please confirm if you are still experiencing the same issue.

Thanks,

Supriya

Hi All,

Please confirm the application version you are using.

Also, would suggest to update your application to the latest version and the use the and see if you still get the same error.

Thanks,

Supriya

Community Manager

Hi Lawrenceo1149692,

Please share a screenshot of the exact error message you are getting.

Also, please check the private message i have sent to you about the same.

Thanks,

Supriya

Participant

I have the same issue when trying to convert.

Community Manager

Hi Paulm39476961,

I have checked your Adobe id, and your account seems to be well.

Please confirm if you are still experiencing the same issue.

Thanks,

Supriya

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