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Application initialization error (can't install Acrobat)

New Here ,
May 01, 2023 May 01, 2023

After doing a fresh OS install I'm unable to install Adobe Acrobat no matter what I do, so far I've tried the following:

 

Tied to download it from here: https://get.adobe.com/reader/ and the installer failed

Untitled.pngexpand image

 

Then trid it download the offline installer from here: https://get.adobe.com/reader/enterprise/ and got this error

Untitled2.pngexpand image

 

Tried using the cleanup tool, resetted my router, tried from two diffrent browsers...no luck.

TOPICS
Download and install , General troubleshooting
2.3K
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Adobe Employee ,
May 01, 2023 May 01, 2023

Hi R3329671108ia0y,

 

Thank you for reaching out and reporting this.

 

The links where you can download the Acrobat and Reader installers are currently experiencing issues. As a result, when you try to access those URLs, you may encounter 401 errors, and the installers are unavailable for download. This situation affects all the workflows that rely on obtaining the Acrobat and Reader installers. Rest assured that we are actively working on resolving this problem. We apologize for any frustration this may have caused.

We appreciate your patience.

 

Thanks,

Meenakshi

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Adobe Employee ,
May 01, 2023 May 01, 2023
LATEST

Hi R3329671108ia0y,

 

Thank you for your patience so far.

 

The issue has been resolved now. Please try to download and install the Acrobat Reader application.

Let us know how it goes.

 

Thanks,

Meenakshi

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