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R3329671108ia0y
Participant
May 1, 2023
Question

Application initialization error (can't install Acrobat)

  • May 1, 2023
  • 2 replies
  • 3357 views

After doing a fresh OS install I'm unable to install Adobe Acrobat no matter what I do, so far I've tried the following:

 

Tied to download it from here: https://get.adobe.com/reader/ and the installer failed

 

Then trid it download the offline installer from here: https://get.adobe.com/reader/enterprise/ and got this error

 

Tried using the cleanup tool, resetted my router, tried from two diffrent browsers...no luck.

This topic has been closed for replies.

2 replies

Meenakshi Negi
Community Manager
Meenakshi NegiCommunity Manager
Community Manager
May 1, 2023

Hi R3329671108ia0y,

 

Thank you for your patience so far.

 

The issue has been resolved now. Please try to download and install the Acrobat Reader application.

Let us know how it goes.

 

Thanks,

Meenakshi

Meenakshi Negi
Community Manager
Meenakshi NegiCommunity Manager
Community Manager
May 1, 2023

Hi R3329671108ia0y,

 

Thank you for reaching out and reporting this.

 

The links where you can download the Acrobat and Reader installers are currently experiencing issues. As a result, when you try to access those URLs, you may encounter 401 errors, and the installers are unavailable for download. This situation affects all the workflows that rely on obtaining the Acrobat and Reader installers. Rest assured that we are actively working on resolving this problem. We apologize for any frustration this may have caused.

We appreciate your patience.

 

Thanks,

Meenakshi

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