Application Initialization Error When Installing Acrobat Reader DC

[melaniep2360945]

Windows 10 OS.

I've tried the cleaner tool, I've tried turning off my Norton Antivirus (and also excluding the downloaded files from scans)...

It's been 2 weeks without my Acrobat DC (I have a new computer...had it on my old computer) and I'm going crazy!

Program acts like it's going to run, then I get this "Application Initialization Error" message...every time!

Please help!

[sb116]

Hi Melaniep2360945,

Please refer to the link below and try installing the application from there:

Adobe - Adobe Acrobat Reader DC Distribution 

Let me know how it goes.

Thanks,

Supriya

[melaniep2360945]

Nope.  Exact same error message. Below pic is when I tried running as an administrator...still no go.