Application Initialization Error when trying to download Adobe Reader

[Guest]

I have a windows 10 all in one desktop computer.  I cannot open or read any PDF files.  I have tried turning off my Norton Security firewall and that does not resolve the issue.  The error message is very generic:  Application Initialization Error.  I have also tried to installing using Google Chrome but receive the same error message.  Microsoft said they cannot help me.  Adobe doesn't offer phone support for Adobe Reader.  Can someone please tell me what I can do to get this resolved??? It is extremely frustrating!

[Patryk29670788d9gq]

works perfectly fine, thanks!

[Meenakshi Negi]

Hi Patryk29670788d9gq,

Glad to know it is working fine. Thank you for confirming.

Let us know if we can be of any help.

Thanks,

Meenakshi

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

[Peter30402865ua9k]

Still not working

[furrukh_3812]

Hi, I faced the same issue. When I switched from Adobe Pro to Adobe reader. 

When I run the Adobe setup, it shows an "Application Initialization Error."

How did I resolve it? 

- Uninstalled the Adobe Pro version 

Delete the Adobe folder from

- " C:\Program Files"

- " C:\Program Files\Common Files"

- " C:\Program Files (x86)"

- " C:\Program Files (x86)\Common Files"

Open Registry Editor,  and delete the Adobe folder from

- " HKEY_CURRENT_USER\Software "

- " HKEY_LOCAL_MACHINE\SOFTWARE "

Restart your computer and then try to install the software. 

This time it sould be installed