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Application Initialization Error when trying to download Adobe Reader

Guest
Aug 07, 2016 Aug 07, 2016

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I have a windows 10 all in one desktop computer.  I cannot open or read any PDF files.  I have tried turning off my Norton Security firewall and that does not resolve the issue.  The error message is very generic:  Application Initialization Error.  I have also tried to installing using Google Chrome but receive the same error message.  Microsoft said they cannot help me.  Adobe doesn't offer phone support for Adobe Reader.  Can someone please tell me what I can do to get this resolved??? It is extremely frustrating!

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Download and install , General troubleshooting

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correct answers 2 Correct answers

Adorobat Adobe Employee
Adobe Employee , Aug 08, 2016 Aug 08, 2016

Hi ireneh3263308 ,

Try to download Adobe Reader from here : Adobe - Adobe Acrobat Reader DC Distribution , select your Operating System, Language and Version and Download .

Let us know if you face any issue downloading Adobe Reader .

Thank You!

Shivam

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MeenakshiNegi Adobe Employee
Adobe Employee , Jun 30, 2022 Jun 30, 2022

Hi Elishevam,

 

Thank you for reaching out.

 

Please try installing the Acrobat Reader DC from the following page: https://get.adobe.com/reader/enterprise/.

If you get any error messages, please share the screenshot with us.

 

Let us know how it goes.

 

Thanks,

Meenakshi

 

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replies 27 Replies 27
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Patryk29670788d9gq
New Here ,
May 01, 2023 May 01, 2023

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In Response To MeenakshiNegi

works perfectly fine, thanks!

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MeenakshiNegi Adobe Employee
Adobe Employee ,
May 01, 2023 May 01, 2023

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In Response To Patryk29670788d9gq

Hi Patryk29670788d9gq,

 

Glad to know it is working fine. Thank you for confirming.

Let us know if we can be of any help.

 

Thanks,

Meenakshi

 

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

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Peter30402865ua9k
New Here ,
Jun 09, 2023 Jun 09, 2023

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In Response To MeenakshiNegi

Still not working

 

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