I get beach balling on my MAC. When I run EtraCheck, this is what comes up.
Says ARMDCHelper failed to launch.
How do I find ARMDCHelper on my MAC so I can either delete it. I have tried downloading and reinstalling Adobe but this still is a problem. TY.
Here is my report:
EtreCheck version: 3.4.6 (460)
Report generated 2017-10-16 06:31:01
Download EtreCheck from https://etrecheck.com
Runtime: 3:49
Performance: Good
Click the [Lookup] links for more information from Apple Support Communities.
Click the [Details] links for more information about that line.
Problem: Beachballing
Hardware Information: ⓘ
Mac mini (Late 2014)
[Technical Specifications] - [User Guide] - [Warranty & Service]
Mac mini - model: Macmini7,1
1 1.4 GHz Intel Core i5 (i5-4260U) CPU: 2-core
4 GB RAM Not upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Handoff/Airdrop2: supported
Wireless: en1: 802.11 a/b/g/n/ac
iCloud Quota: 989 MB available
Video Information: ⓘ
Intel HD Graphics 5000 - VRAM: 1536 MB
HP w2338h 1920 x 1080 @ 60 Hz
Disk Information: ⓘ
APPLE HDD HTS545050A7E362 disk0: (500.11 GB) (Rotational)
[Show SMART report]
EFI (disk0s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB
(disk0s2) <not mounted> [CoreStorage Container]: 499.25 GB
Recovery HD (disk0s3 - Journaled HFS+) <not mounted> [Recovery]: 650 MB
USB Information: ⓘ
USB30Bus
MOSART Semi. 2.4G Wireless Mouse
Apple, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ⓘ
Apple Inc. thunderbolt_bus
Virtual disks: ⓘ
Macintosh HD (disk1 - Journaled HFS+) / [Startup]: 498.89 GB (461.81 GB free)
Physical disk: disk0s2 499.25 GB Online
System Software: ⓘ
macOS Sierra 10.12.6 (16G29) - Time since boot: less than an hour
Gatekeeper: ⓘ
Mac App Store and identified developers
Kernel Extensions: ⓘ
/Applications/zoom.us.app
[not loaded] zoom.us.ZoomAudioDevice (1.1 - SDK 10.8) [Lookup]
System Launch Agents: ⓘ
[not loaded] 7 Apple tasks
[loaded] 183 Apple tasks
[running] 95 Apple tasks
System Launch Daemons: ⓘ
[not loaded] 42 Apple tasks
[loaded] 176 Apple tasks
[running] 100 Apple tasks
Launch Agents: ⓘ
[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2017-01-11) [Lookup]
[running] com.brother.LOGINserver.plist (? a1772de2 41ad4933 - installed 2017-08-04) [Lookup]
Launch Daemons: ⓘ
[loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2017-01-11) [Lookup]
[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-01-11) [Lookup]
[loaded] com.adobe.fpsaud.plist (? 2afb3af7 ebe01993 - installed 2017-09-26) [Lookup]
User Launch Agents: ⓘ
[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (Citrix Online LLC - installed 2017-03-07) [Lookup]
User Login Items: ⓘ
iTunesHelper Application (Apple, Inc. - installed 2017-09-13)
(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Garmin Express Service Application (Garmin International - installed 2017-05-23)
(/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)
Calculator-app-launcher SMLoginItem - Hidden (Apple, Inc. - installed 2017-09-10)
(/Applications/Calculator • Pro.app/Contents/Library/LoginItems/Calculator-app-launcher.app)
Internet Plug-ins: ⓘ
AdobePDFViewerNPAPI: 17.012.20098 (installed 2017-08-29) [Lookup]
FlashPlayer-10.6: 27.0.0.159 (installed 2017-10-10) [Lookup]
QuickTime Plugin: 7.7.3 (installed 2017-07-28)
AdobePDFViewer: 17.012.20098 (installed 2017-08-29) [Lookup]
Flash Player: 27.0.0.159 (installed 2017-10-10) Outdated! Update
User internet Plug-ins: ⓘ
CitrixOnlineWebDeploymentPlugin: 1.0.105 (installed 2013-04-25) [Lookup]
ZoomUsPlugIn: 4.1.9338.0929 (installed 2017-10-14) [Lookup]
3rd Party Preference Panes: ⓘ
Flash Player (installed 2017-09-26) [Lookup]
Time Machine: ⓘ
Time Machine not configured!
Top Processes by CPU: ⓘ
4% WindowServer
4% mdworker
2% kernel_task
1% cloudd
1% apsd
Top Processes by Memory: ⓘ
556 MB kernel_task
147 MB Safari
124 MB WindowServer
106 MB com.apple.WebKit.WebContent
88 MB assistantd
Top Processes by Network Use: ⓘ
Input Output Process name
31 KB 15 KB mDNSResponder
22 KB 24 KB apsd
20 KB 4 KB cloudd
240 B 240 B ntpd
458 B 0 B netbiosd
Top Processes by Energy Use: ⓘ
5.90 WindowServer
5.08 mdworker
3.74 mds_stores
2.98 mdworker
Virtual Memory Information: ⓘ
1.71 GB Available RAM
101 MB Free RAM
2.29 GB Used RAM
1.62 GB Cached files
0 B Swap Used
Software installs (last 30 days): ⓘ
Music Streaming: 1.2.1 (installed 2017-09-23)
Fotor Photo Editor: 3.4.0 (installed 2017-09-29)
CopyClip: 1.9 (installed 2017-10-08)
Adobe Flash Player: (installed 2017-10-10)
Install information may not be complete.
Message was edited by: Lois Harrington
3
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