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E
ealasadi
Participant
January 31, 2019
Answered

ASHX when sendig PDF as mail

  • January 31, 2019
  • 2 replies
  • 1733 views

Hi,

I have an issue with adobe reader.

When opening a pdf file in Medius Flow and clicking "Send Copy" via mail, it does open up outlook.

However, it attaches the file with an ASHX extension and not as PDF.

Have you any idea what can cause this to happen?

This topic has been closed for replies.
Correct answer ~graffiti

That's not an Adobe Reader issue (or Adobe anything really). You'll want to check with either Medius Flow or Outlook support.

2 replies

~graffiti
~graffiti
Legend
January 31, 2019

Maybe I'm not understanding here. Exactly what is Medius Flow and how is Reader involved when you open the PDF in Medius Flow?

~graffiti
~graffitiCorrect answer
Legend
January 31, 2019

That's not an Adobe Reader issue (or Adobe anything really). You'll want to check with either Medius Flow or Outlook support.

E
ealasadiAuthor
Participant
January 31, 2019

But i am actually using the Send mail function inside Adobe Reader, when saving it "as" it saves as a pdf file.

I suspect something goes wrong when adobe reader saves the files temporarily and attaches it to outlook.

I dont see where outlook can do wrong here.

    E
    ealasadiAuthor
    Participant
    January 31, 2019

    It might be helpful to start from the beginning, give us all the steps in order and the applications involved.


    I will start from the beginnig.

    Medius Flow is an online portal for companies to approve invoinces etc.

    You can see the invoices directly on the page via Adobe Reader.

    In the image below you can see how it looks (the white page is a invoince i censured)

    Thereafter i click on the mail icon and select "Send copy"

    When doing that Outlook opens a new mail and attaches this invoice, it should be in PDF but for some reason it attaches the file as an .ASHX file. But when using the save button it saves it as PDF as it should.

    See image below.

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