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Participant
November 20, 2023
Question

Authentication Access code required: Never arrives

  • November 20, 2023
  • 1 reply
  • 265 views

Hello,

 

I recently subscribed to Adobe, i.el three mos ago.

To date, I am unable to even sign ir fill in a PDF because the system wants to send me a verification code.

It's been three hours so far. I resubmitted. Nothing. These past several weeks I[ve been reduced to printing, signing, scanning & emailing rather than a simple PDF. 

One code did arrive, a week later. Help? Thankhou very much. Off to print the document to manually fill in with a pen.

It may arrive next week. 

This topic has been closed for replies.

1 reply

Abambo
Community Expert
Community Expert
November 24, 2023

What type of subscription do you have? How do you get the authentification code? Try a different method (I'm using the app, works fine).

ABAMBO | Hard- and Software Engineer | Photographer