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mariah16226476
Participant
March 7, 2017
Question

Auto save option - where are my files?

  • March 7, 2017
  • 2 replies
  • 66701 views

Hi there!

I was reading through a very long pdf file, highlighting the most important passages. The auto-saving option is activated to save the file every 5 minutes. Unfortunately, I can't find those "temporal files". They are neither in my C>windows>temp-folder, nor in my C>programs>Adobe-folder, and I can't reopen or restore it by opening adobe reader DC (version 2015.023.20070), or the original file.

I am really lost right now, and appreciate your help. Thanks in advance.

Maria

    2 replies

    dprayudha
    dprayudha
    Participant
    April 26, 2018

    C:\Users\<Users>\AppData\Roaming\Adobe\Acrobat\DC

      A
      AC Business5CB3
      Participant
      March 24, 2021

      Nope!

        T
        Tariq Dar
        Legend
        April 6, 2017

        Hi Maria,

        Sorry for the inconvenience caused and delay in response.

        Sadly, there is not much that can be done. But we would like to know hat happened that you were looking for the AutoSave file in the first place. 

        Ideally, if the application crashed and you couldn't save your work. Next time when you Launch Reader/Acrobat it should bring the file with AutoSaves. Please let us know what exactly happened and could you share the file with us. Would like to check if there is some issue with the AutoSave feature.

        Will be waiting for your response.

        - Tariq Dar.

        J
        jrg3000
        Participating Frequently
        April 23, 2017

        Just to clarify, this is the level of sophistication you geniuses at Adobe have landed on? Despite the fact that for design and creative pros having actual backup files autosaved is the standard, you geniuses decided to skip that whole thing? So the only time we have access to an "auto-saved" file is a full crash>restart? I'd like to meet the fcking genius who decided that was all we creative pros need.

          try67
          Community Expert
          try67Community Expert
          Community Expert
          April 24, 2017

          The auto-save option saves the file in its original location, AFAIK. Beside that there's a function that attempts to save the open files when the application crashes. So if you have the Auto-Save option turned on then your copy should contain all the highlights and other changes you made to it the last time it was (auto-)saved.

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