blanc screen

New Here ,
Feb 18, 2022 Feb 18, 2022

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When using Adobe Reader suddenly appears a white/ blanc screen " Adobe Acrobat " on the left superior corner.

Then I have to boot the program and it works for a while, and then again, a blanc screen.

Why does it happen?

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General troubleshooting

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New Here ,
Feb 18, 2022 Feb 18, 2022

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While using... 

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Adobe Community Professional ,
Feb 19, 2022 Feb 19, 2022

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MOVED TO THE ACROBAT READER FORUM

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Adobe Employee ,
Feb 22, 2022 Feb 22, 2022

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Hi @Jai23234020e6jr 

Could you share a few more details to understand the issue better?

1. OS name and version?

2. A screenshot that shows the issue clearly.

3. Application version.

Make sure that the app is up to date.

 

Thanks,

Harsh

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