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judyh9667681
Participant
May 9, 2019
Answered

Blank page

  • May 9, 2019
  • 1 reply
  • 865 views

When I scan documents and save them, they are blank.  Even documents previously scanned in the files on my computer.  The only thing I have done is added an additional scanner and unplugged and plugged back in the printers, scanners, keyboard and pc.  Please help!

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    Correct answer Bernd Alheit

    In the preferences of Acrobat Reader enable the entry "Show Large Images".

    1 reply

    Bernd Alheit
    Community Expert
    Community Expert
    May 9, 2019

    Are the pages grey?

    judyh9667681
    Participant
    May 9, 2019

    yes!  and I am able to see pages from the internet etc.

    Bernd Alheit
    Community Expert
    Bernd AlheitCommunity ExpertCorrect answer
    Community Expert
    May 9, 2019

    In the preferences of Acrobat Reader enable the entry "Show Large Images".