Blank pages in the front when printing double-sided

New Here ,
Dec 18, 2019 Dec 18, 2019

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I am using MacBook Pro (updated) and Adobe Acrobat Reader DC and standard inkjet printer at home.

I've noticed that my printer keeps printing the first page double-sided with a blank page because it prints the first page firstly. Normally, page 1 and page 2 will be printed double-sided together, but my page 2 goes with page 3, and page 4 with page 5, and so on, leaving page 1 alone. 

I have left the "reverse pages" unselected. It happens only when I use Adobe Acrobat Reader DC built-in print feature. How can I solve it?

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New Here ,
Jul 18, 2020 Jul 18, 2020

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Mine is doing the same thing. Did you ever figure out what was causing it or how to fix it?

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New Here ,
Oct 24, 2020 Oct 24, 2020

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I've been having the same problems printing double-sided from my MacBook pro for the past 5 years. For some reason, documents with an odd number of pages will always print a blank page, and then all the pages. Documents with an even number of pages don't suffer the same problem.

 

Temporary workaround: Add a blank page to the end so the document has an even number of pages.

 

Acrobat Pro

Open the document with an odd-number of pages.

Expand the navigation to show page thumbnail view.

Insert a blank page after the last page.

 

Without Acrobat Pro

Create a single blank PDF page using a different app (Word, Pages, etc.)

Open Preview, then the document with an odd number of pages.

Drag the blank PDF page into Preview after the last page.

 

IDEALLY, THIS SHOULD BE FIXED BETWEEN ADOBE AND APPLE.

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Adobe Employee ,
Jan 20, 2021 Jan 20, 2021

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Hi There,

 

Thanks for reporting the issue. We verified in-house the issue is not reproducible; with even older builds. Seems like a file specific issue at user's end. Please can you share any sample file for which the issue was observed at your end.

And can we check the status of the issue with latest Acorbat build.

We'll need a few more details regarding the issue :

  • MacBook version | Also MAC OS version
  • Acrobat version | Classic, or DC
  • Subscription Type | Pro, Trial, Standard, Expired
  • Printer Details | Manufacturer Name, Model, Type
  • Share any sample file on which the issue was reproduced 

 

We'll try to help with the case as soon as possible.

 

Regards,
Swapnil Srivastava

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New Here ,
Jan 21, 2021 Jan 21, 2021

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When I last spoke to Apple about this years ago, Apple blamed the print driver. I don't understand why Windows/PC never had this problem, but every odd-page print from my Mac for over 10 years keeps having this problem.

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New Here ,
Feb 19, 2021 Feb 19, 2021

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Dear Swapnil, this is not an issue caused by a specific file. This is a problem that all my pdf files have with only the Adobe Reader program. No issues with Word (with the same pdf) or Preview (with the same pdf). It also is not a problem with the printer driver/software (again, it prints fine with Word/Preview and everything is updated anywat on my Mac) nor with the version of Adobe Reader (also updated all the time). Resetting the printer settings in Mac preferences also did not help, re-installing Adobe Reader neither. It's in the Adobe Reader software, must be the conclusion, also when I read how many more users have the same issue (not only in this thread).

-Bas

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New Here ,
Jul 09, 2021 Jul 09, 2021

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I get this problem on my iMac. I now add a page to all documents with odd pages. It's frustrating.

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New Here ,
Jul 09, 2021 Jul 09, 2021

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<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
That's how I fix it as well is to add a page to odd page documents 

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New Here ,
Jul 09, 2021 Jul 09, 2021

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But it doesn't always work. Adobe needs to fix this bug for macs

Get Outlook for Android

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New Here ,
Oct 21, 2021 Oct 21, 2021

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I've been reading the messages on the failure to double-side print page 1 for an odd number of pages in Adobe Reader. This continues to be a problem. I experienced it with my old MacBook Pro (2015) and now with my new Pro (2020) with the Apple M1 chip. I also had a problelm with being unable to print - the error message said 'No pages selected'. That problem was solved with the latest release of Adome Acrobat Reader DC. However, back to the blank page issue, the information you requested is below.

MacBook Pro 2020 running MacOS 11.4

Acrobat Reader DC version 2021.007.20096, apparently the standard release

Both printers experience the issue: Inkjet HP OfficeJet Pro 9015 and laser Brother HL-L2320D

Sample pdf file attached. Any help would be appreciated.

 

 

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Community Beginner ,
Jan 18, 2022 Jan 18, 2022

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@swapnilsrivastava  Please see my comment below on replicating the issue.

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New Here ,
Mar 17, 2022 Mar 17, 2022

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Adding a page worked for me. Thank you for sharing this information. 

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New Here ,
Dec 18, 2021 Dec 18, 2021

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I have the same issue and it's good to know that others have been experiencing the same.  I have tried it with the 'reverse pages' selected and unselected.  I have changed each setting one by one and tried it and nothing seems to work.  I have tried making changes in the file, in Adobe, for the printer and still no resolution.  Very frustrating.

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Community Beginner ,
Jan 18, 2022 Jan 18, 2022

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Same here with a Mac Mini M1 and Macbook Air M1. It did it on my 2017 Macbook Pro as well.

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Community Beginner ,
Jan 18, 2022 Jan 18, 2022

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I should add... I am printing multiple pages on a page. 2, 4... it doesn't matter. After setting like 2 pages per page, I have to check to see if it will be printing an odd number of pages as a result. If so, I need to go back, add a blank page or two, and then go back to the print dialogue.

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New Here ,
Jan 28, 2022 Jan 28, 2022

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I also have had this problem ever since I moved from Windows to macOS. It is clearly a bug with Adobe Reader on macOS as it has been reported by a multitude of users with different PDF files, but all on macOS. I can confirm that the workaround to ensure an even number of pages is sent to the printer prevents the random blank pages. Not sure how Adobe can justify not fixing the issue at this point - macOS is the second-most widely used desktop OS, and Adobe Reader one if its most popular apps! Unacceptable and I will not be recommending Adobe products to macOS users until this is fixed.

 

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New Here ,
May 07, 2022 May 07, 2022

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I see this issue on this thread is from 2019 and yet it still hasn't been resolved.  I do ALOT of printing and this is very frustrating especially when the documents are used for presentations.  I know some are able to use this app for free, however, I am paying for Creative Suites from Adobe and this is one which I pay for monthly.  So, when those pop-up surveys appear and ask me if I would recommend Adobe scale...guess what?  Instead of the "8" I usually give, it will now drop to "5". 

 

Also, since this problem is at least three years old, please do not respond with:

  • This is a Mac/Apple issue (since I am absolutely sure you have a liaison between you (Adobe) and Apple who focus on issues like this...if you don't, shame on you.)
  • This is a printer issue. How can it be if it happens with other printers, big and small?
  • Check or uncheck something, when this has been done by many others, including myself and it does not fix the problem.
  • Uninstall/Reinstall the app, especially when Adobe has not addressed this issue.
  • Print Odd/Even (this is just dumb for this particular issue)

 

As it is evident, I am very frustrated.  I hope to all that is holy and good Adobe will address this issue with one of the most widely used applications in the universe!  (Yes, the universe...maybe even extraterrestrials even use the app, too)

 

I am attaching a document that is printing with a blank page.

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Community Beginner ,
Jun 30, 2022 Jun 30, 2022

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I'm having the same problem. When I print a PDF in Acrobat Pro DC Latest Version – the back of page 1 is blank, but the continuation prints back to back. I have a 17 page document.

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New Here ,
Aug 10, 2022 Aug 10, 2022

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This happens in InDesign as well.

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Community Beginner ,
Aug 10, 2022 Aug 10, 2022

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LATEST

Yes, thank you!

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