Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
12

Blank pages in the front when printing double-sided

New Here ,
Dec 18, 2019 Dec 18, 2019

I am using MacBook Pro (updated) and Adobe Acrobat Reader DC and standard inkjet printer at home.

I've noticed that my printer keeps printing the first page double-sided with a blank page because it prints the first page firstly. Normally, page 1 and page 2 will be printed double-sided together, but my page 2 goes with page 3, and page 4 with page 5, and so on, leaving page 1 alone. 

I have left the "reverse pages" unselected. It happens only when I use Adobe Acrobat Reader DC built-in print feature. How can I solve it?

TOPICS
Mac , Print
23.8K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 02, 2024 Aug 02, 2024

I, too, have the same issue, but only when printing from Adobe Acrobat Reader, the only Adobe product I use.  I don't have this issue when using any other Apple, Microsoft, or Google product.  It's not me...it's you, Adobe.  

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Aug 02, 2024 Aug 02, 2024

Hi Adobe. When do we get an official update  about this matter? It's clear that many mane people have issues and it is clear these issues have been there for a very long time. Any worthy company would solve this matter so why aren't you? 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 07, 2024 Aug 07, 2024

Hi,

Sorry for the inconvenience caused.

The issue is being fixed for Acrobat DC and fix is in progress for Adobe Reader DC. We are making sure that fix for Adobe Reader DC also reaches our customers soon.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Oct 23, 2024 Oct 23, 2024

Let's hope so. Having to add 1 blank page everytime when my adobe file is uneven is starting to get embarrasing, not only for me and my cliënts but also for Adobe. It is tremendously hard to understand why this is all taking such a long time, people have been complaning for years about this matter. Still nothing has changed. I just can't see to grasp how a respected company like Adobe is leaving this in the fridge for such a long time. It can't be so hard to fix right? or is it? And what is 'soon', because it has been 'soon' for months now.

Thank you.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 23, 2024 Oct 23, 2024

If this was a problem on Windows, it would have been fixed within a couple months.  One can only assume, given the huge delay, they don't think Mac users matter much.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Oct 23, 2024 Oct 23, 2024

Which I find quite strange because OSX always has been linked to adobeproducts. Sometimes I wonder whether the Adobe-team is sleeping through this or what is exactually going on. I see this as a dark page in my experience with adobe. And I guess many agree with me.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 24, 2025 Jan 24, 2025

Somehow in 2025 this is STILL an issue. Any resolutions?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 09, 2025 Feb 09, 2025

Still an issue for me...deeply aggravating.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 09, 2025 Feb 09, 2025

Hello Adobe

 

Can you tell us howmany more years it will take to fix this problem?

We havee been asking for a solution for 5 years now, when will you take this matter seriously? And when will you fix it?

 

This is no way to treat clients in any kind of way.

It is for us, VERY HARD, to believe that you just let this stand on the shelf on the closet.

 

Totally crazy.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 16, 2025 Apr 16, 2025

It's mid-April of 2025 (six years later) and ditto!

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 16, 2025 Apr 16, 2025

Sometime ago, I realized that Adobe is not interested in fixing this problem for Mac users. I switched to Apple Preview as my default PDF viewer. It works fine.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Apr 19, 2025 Apr 19, 2025
LATEST

And me thinking Apple people were all in to Adobe and Adobe was all into Apple. There is nothing professional about how they are handling this case. As a matter a fact, I am quite astonished (haha) how people have to wait for more than 6 years for a fix. When actually more than 6 weeks would already be outrageous 😂. Anyone from Adobe who is reading this, congratulations with the truly #epicfail. I expected more from such a well established and high rated company as yours. 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines