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Participating Frequently
July 15, 2022
Question

Blank PDF pages print

  • July 15, 2022
  • 1 reply
  • 399 views

Hello - when using GoToMyPc, blank pages print using my remote printer.  I have tried updating and restarting and still get an error message then the blank page.  It looks like this was an issue in 2021 and there is a patch.  That patch does not work according to my local network person.  Is there a new patch?  Attached are the error message that come up.

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1 reply

Participating Frequently
July 15, 2022

From another conversation and someone else has tested it and it works

I've been told this will work.  I changed it here in the office and will test it after I get back to my home office in a few hours.  Not a fix, more of a work around -

 

1. Right click on your PDF file. (NOT AN OPEN PDF)
2. Click Properties.
3. 'Opens with:'.
4. Select Chrome and click OK.
5. Now, the next time you open a PDF file it should open in a new Chrome tab.