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rick35165374onv4
Participant
February 1, 2024
Question

Bookmarks problem

  • February 1, 2024
  • 2 replies
  • 1191 views

I have created a document in Microsoft 365 (Word). It uses bookmarks and links extensively. The bookmarks and links work properly in Word.

I save it as a PDF. But then the problems start.

I view the PDF document in Adobe Reader (no updates are available or so it reports). The bookmarks appear (and work) in the body of the document. When I click the Bookmarks icon a pane appears, headed Bookmarks, but there are no bookmarks listed!

Much of the online help refers to the old interface for Reader but when I switch to that, the Bookmarks icon is missing.

Sorry, but I can't attach the file; it's proprietary.

What am I doing wrong? Or, what is Reader doing wrong? Or is it the save in Word that is causing problems?

 

 

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    2 replies

    S
    stanc66866704
    Participant
    May 3, 2024

    I also had this problem and after some searching found the solution below that worked for me.

    In Word 365 go to File/Options/Advanced, scroll down to Show document content and make sure Show Bookmarks is checked.
    After doing this the saved PDF file sould display the bookmarks.

    try67
    Community Expert
    try67Community Expert
    Community Expert
    February 1, 2024

    > Or is it the save in Word that is causing problems?

    Most likely, yes. Reader is not involved in the process of creating the file. It just displays it.

    If you could generate a sample file without the proprietary information (but with bookmarks and links) and share it here we could give you a definite answer, though.

    R
    rick35165374onv4Author
    Participant
    February 1, 2024

    Here's a file that shows the problem. Bookmarks exist in the document, Reader recognizes and uses them, but they do not appear in the Bookmarks pane.

    try67
    Community Expert
    try67Community Expert
    Community Expert
    February 1, 2024

    This file contains links that seem to work, but no bookmarks (the two are not the same). You need to look at the preferences of the Word PDF-saving command to see if this can be enabled there. It has nothing to do with Reader.

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