Breakpoint Error (0x80000003)

[mark34802550umwq]

hi all

i am running adobe acrobat reader on windows server 2022

every time i open the app i get an error acrocef.exe application error the exception breackpoint has been reached

(0x80000003) i have tried updating,restarting,uninstall and reinstall,cleaning cache,etc...

c++ updates

any ideas?

[Abambo]

Did you also use AcroCleaner after the uninstallation? AcroCleaner — Acrobat Desktop Tools and Utilities 

[Norman34808544pswt]

Ich habe das gleiche Problem mit Windows Server 2022 als virtuelle Maschine. Acrocleaner und Version DC2001320064 funktioniert für mich.

WU  KB5034129 könnte das Problem sein!

KB5034129 auf Server 2022 führt zum Absturz von Chrome: r/sysadmin (reddit.com)

 

[Calvinus I]

Die Deinstallation von KB5034129 löst das Problem.

Übrigens ist auch "MSTeams new" durch diesen Patch nicht mehr funktionsfähig. Es startet immer nur ein leeres, weißes Fenster und schließt sich wieder. Und das ein paar mal hintereinander.

[AnandSri · Accepted solution]

Hi everyone!

I hope you are doing well, and we're sorry for the trouble.

We want to bring to your attention a known issue that has surfaced with the Windows Server 2022 update (KB5034129). Microsoft is aware of this issue and plans to address it in an upcoming release for Windows Server 2022.

In the meantime, please refer to the steps outlined in the release notes for Windows Server 2022 (KB5034129) to resolve this issue until the operating system update with the fix becomes available. The affected keys are AcroCEF and RdrCEF.

If you are not using Windows Server 2022, kindly provide us with additional details so we can assist you further.

Thanks,

Anand Sri.