• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Bug: Arbeitsspeicher-Fehlermeldung beim Schließen einer beliebigen PDF-Datei

New Here ,
Apr 21, 2024 Apr 21, 2024

Copy link to clipboard

Copied

Folgende Arbeitsspeicher-Fehlermeldung beim Schließen einer beliebigen PDF-Datei wurde festgestellt.

 

Auch Neuinstallation des Acrobat Readers 64 Bit brachte keine Besserung.

 

Der Fehler trat erstmals nach einem Update von Acrobat Reader 64 Bit (Freeversion) auf. Die Konfiguration des Win 11 - PC wurde nicht geändert.

 

Screenshot 2024-04-21 191031.png

 

TOPICS
General troubleshooting , Windows

Views

1.2K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 22, 2024 Apr 22, 2024

Copy link to clipboard

Copied

Neue Feststellung: die Fehlermeldung erscheint nur, wenn die neue Acrobat-Reader-Ansicht aktiviert ist. Wenn man den Acrobat Reader auf die alte Ansicht zurückstellt, ist der Reader stabil.

 

Ich hoffe, der Fehler verschwindet mit einem neuen Update, denn die neue Ansicht war sehr gut und ich hatte mich schon daran gewöhnt.

 

Danke.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 01, 2024 May 01, 2024

Copy link to clipboard

Copied

Hi there

 

Hope you are doing well and thanks for reaching out.

 

This issue is already reported to our engineering team and they are working on it.

 

The fix will be available in the future updates.

 

~Amal

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 17, 2024 May 17, 2024

Copy link to clipboard

Copied

Hi @Pyramide2003 

 

Hope you are doing well.

 

Our engineering team requires the dump file for the crash to further investigate the issue, please share the requested dump file so we can isolate the issue for the fix.

 

~Amal

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Sep 10, 2024 Sep 10, 2024

Copy link to clipboard

Copied

LATEST

Hello @Pyramide2003

 

We are live with the next release(2024.003.20112).

 

Please update the app to the latest version and let us know if the issue is fixed.

 

Thanks,

Souvik

Community & Social Consultant | Document Cloud | Adobe

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines