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royx2898437
Participant
June 20, 2017
Answered

Can anyone help with a PDF file from Macau China I can't open?

  • June 20, 2017
  • 2 replies
  • 845 views

I have a critical PDF file that keep generating a fail message every time I open it. See the message below:

"Please wait... If this message is not eventually replaced by the proper contents of the document, your PDF viewer may not be able to display this type of document. You can upgrade to the latest version of Adobe Reader for Windows®, Mac, or Linux® by visiting http://www.adobe.com/go/reader_download. For more assistance with Adobe Reader visit http://www.adobe.com/go/acrreader."

We already have the latest version of Adobe Reader, so that's not the problem.  We tried downloading a new version several times without success. We restarted our computer, also with no luck. We even asked them to send the file directly to my e-mail address: I got a similar message. Not sure where to go from here.

Here's the link to the original message:

http://www.fmac.org.mo/emphasisProjects/upload_files/updata_file/2015/12/31/2015121451527496983.pdf

Any help would be greatly appreciated.

Thanks !

This topic has been closed for replies.
Correct answer Bernd Alheit

Don't open the file in a browser. Save the file on the disc and open it woth Reader.

2 replies

Bernd Alheit
Community Expert
Bernd AlheitCommunity ExpertCorrect answer
Community Expert
June 20, 2017

Don't open the file in a browser. Save the file on the disc and open it woth Reader.

royx2898437
Participant
June 20, 2017

I can't download the file to save on a disk. It shows up as an attachment, but no file attached, just a message saying I need a later version of reader.

Legend
June 20, 2017

Yes. Save what you see. It is the correct file.

_maria_
Community Manager
Community Manager
June 20, 2017

moved to Acrobat Reader forum