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Can not open PDF files with Adobe Acrobat Reader on Windows 11

New Here ,
Oct 03, 2023 Oct 03, 2023

I'm very frustrated.  Adobe Acrobat Reader has stopped working on my Windows 11 machine.  It will allow me to open the file with Microsoft Edge, but not with the native Adobe Acrobat Reader program or Google Chrome.  I've tried using the Adobe Cleaner and re-install the application, but it's still not launching the application.  Any help is appreciated!!!

TOPICS
Crash or freeze , General troubleshooting
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Adobe Employee ,
Oct 04, 2023 Oct 04, 2023

Hi @Jon326797382tki 

 

Hope you are doing well and thanks for reaching out.

 

Please remove the application using the Acrobat cleaner tool https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html  , reboot the computer once and reinstall the application using the direct link: https://get.adobe.com/reader/enterprise/ and see if that works.
 

Regards
Amal

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Community Expert ,
Oct 04, 2023 Oct 04, 2023
LATEST

[MOVED TO THE ACROBAT READER DISCUSSIONS]


Acrobate du PDF, InDesigner et Photoshopographe
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