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Can't access my Digital Signature

New Here ,
Sep 29, 2017 Sep 29, 2017
I'll just make everything clear, recently i have downloaded a DIN Application PDF form which can filled in by enabling & accepting some security settings, and it connects with the external server i.e. Ministry of Home Affairs (INDIA), here is the image ▼

Image 1.JPG

After filling all the data, finally in the signature region, when it says sign here with your digital signature, when i click the box my signature is not popping up although i've created my digital signature before and added it to Trusted Root Certification Authorities but still i can't access my Digital signature, here is the image ▼

Image 2.JPG

I saw so many videos in Youtube..when they click the signature box like the above, then their Digital signature pops up then type the password and it's done! but iam not getting any Digital Signature


Please, anyone help me in this...Thanks in advance.

Image 1 = My Actual PDF form

Image 2 = My Actual Problem

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correct answers 1 Correct answer

Adobe Employee , Oct 26, 2017 Oct 26, 2017

Hi Alines,

As per our discussion over the email. It turned out the problem is with the form signature fields.

The problem is with the internal names given to the signature fields. Names are accessible when you open the form in Edit mode.

If we change the name of these fields they function normally.

If you have found another resolution/workaround to this query, please reply to third with your findings that will help.

-Tariq Dar

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Adobe Employee ,
Oct 26, 2017 Oct 26, 2017
LATEST

Hi Alines,

As per our discussion over the email. It turned out the problem is with the form signature fields.

The problem is with the internal names given to the signature fields. Names are accessible when you open the form in Edit mode.

If we change the name of these fields they function normally.

If you have found another resolution/workaround to this query, please reply to third with your findings that will help.

-Tariq Dar

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines