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CAMILLA24213355f3sn
Participant
May 1, 2023
Answered

Can't download Adobe Reader.

  • May 1, 2023
  • 6 replies
  • 3167 views

I have been having issues today with downloading and installing Adobe reader. I have even gone through the direct link and I get this error: The requested URL /pub/adobe/reader/win/AcrobatDC/2300120143/AcroRdrDC2300120143_en_US.exe was not found on this server.

The requested URL /pub/adobe/reader/win/AcrobatDC/2300120143/AcroRdrDC2300120143_en_US.exe was not found on this server.

This happens on both my hotspot as well works network. As well as in an incognito window. When I use an old exe. I get Application failed to initialise.

Hope this helps.

This topic has been closed for replies.
Correct answer james32463584a861

Am trying to download Adobe Reader, it hangs up at anywhere from 74% to 94%.  Have tried multiple times over the past half hour.  Are the servers having an issue?

 

6 replies

J
james32463584a861Correct answer
Participant
September 22, 2023

Am trying to download Adobe Reader, it hangs up at anywhere from 74% to 94%.  Have tried multiple times over the past half hour.  Are the servers having an issue?

 

    Meenakshi Negi
    Meenakshi Negi
    Legend
    May 1, 2023

    Hi Hi vampyren and CAMILLA24213355f3sn,

     

    Thank you for your patience so far.

     

    The issue has been resolved now. Please try to download and install the Acrobat Reader application.

    Let us know how it goes.

     

    Thanks,

    Meenakshi

    C
    CAMILLA24213355f3snAuthor
    Participant
    May 1, 2023

    Thank you Meenakshi,

     

    That has resolved the issue.

    Meenakshi Negi
    Meenakshi Negi
    Legend
    May 2, 2023

    Hi CAMILLA24213355f3sn,

     

    Glad to know it is working fine. Thank you for confirming.

    Let us know if we can be of any help.

     

    Thanks,

    Meenakshi

     

    Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

    Meenakshi Negi
    Meenakshi Negi
    Legend
    May 1, 2023

    Hi vampyren and CAMILLA24213355f3sn,

     

    Thank you for reaching out and reporting this.

     

    The links where you can download the Acrobat and Reader installers are currently experiencing issues. As a result, when you try to access those URLs, you may encounter 401 errors, and the installers are unavailable for download. This situation affects all the workflows that rely on obtaining the Acrobat and Reader installers. Rest assured that we are actively working on resolving this problem. We apologize for any frustration this may have caused.

    We appreciate your patience.

     

    Thanks,

    Meenakshi

    JR Boulay
    Community Expert
    JR BoulayCommunity Expert
    Community Expert
    May 1, 2023

    [MOVED TO THE ACROBAT READER DISCUSSIONS]

    Acrobate du PDF, InDesigner et Photoshopographe
    T
    Test Screen Name
    Legend
    May 1, 2023

    How do you get to that link?  What public link do you start with? I did not think Adobe put new releases on their FTP server any more.

    V
    vampyren
    Participating Frequently
    May 1, 2023

    Same issue here! Seem their server is down. 

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