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bmelendy
Known Participant
January 5, 2018
Answered

Can't Fill & Sign in Windows 10

  • January 5, 2018
  • 1 reply
  • 3419 views

I have the same problem, and the repair did not correct anything.  Fill and Sign gives me no tool for filling in text boxes. 

I will mention I was able to use Microsoft Edge to fill in the PDF as a workaround.  Which is the default PDF reader on Windows 10.  Is that now the official tool for PDFs?  Anyway, that was my solution, to use Microsoft Edge, it worked like a charm for me to fill in the PDF form.  Adobe Reader DC just gave me no option at all.

Adobe used to be the PDF people, what happened?

    This topic has been closed for replies.
    Correct answer Meenakshi Negi

    Hi Bmelendy,

    As you have mentioned that the tools are not available for filling text, did you check if this issue occurs with all the documents?

    Please make sure that the application is updated to the latest patch released.

    You may refer this help document Release Notes | Adobe Acrobat, Reader to check the latest update information.

    Also, try to reset the preferences of the application.

    Take help of the steps mentioned here How to reset Acrobat Preference settings to default.

    Please check if you can replicate the issue with other documents.

    It will be helpful if you can share the screenshot of the options you get when you select Fill & Sign option.

    To share the screenshot, click on Insert image icon as shown below:

    Then click on "Choose File" and browse to the location where you have saved the screenshot.

    Select the image file and click on "Open". Then click on "Insert Image" tab at the bottom to add it to forum reply.

    Let us know if you have any questions.

    We will be waiting for your response.

    Regards,

    Meenakshi

    1 reply

    Meenakshi Negi
    Community Manager
    Meenakshi NegiCommunity ManagerCorrect answer
    Community Manager
    January 8, 2018

    Hi Bmelendy,

    As you have mentioned that the tools are not available for filling text, did you check if this issue occurs with all the documents?

    Please make sure that the application is updated to the latest patch released.

    You may refer this help document Release Notes | Adobe Acrobat, Reader to check the latest update information.

    Also, try to reset the preferences of the application.

    Take help of the steps mentioned here How to reset Acrobat Preference settings to default.

    Please check if you can replicate the issue with other documents.

    It will be helpful if you can share the screenshot of the options you get when you select Fill & Sign option.

    To share the screenshot, click on Insert image icon as shown below:

    Then click on "Choose File" and browse to the location where you have saved the screenshot.

    Select the image file and click on "Open". Then click on "Insert Image" tab at the bottom to add it to forum reply.

    Let us know if you have any questions.

    We will be waiting for your response.

    Regards,

    Meenakshi

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