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Ganerdene5FA2
Participant
December 12, 2020
Answered

Can't install Adobe reader on Windows 10 pro

  • December 12, 2020
  • 2 replies
  • 1794 views

I am having trouble installing Reader on my new Lenovo desktop. Can somebody help me out?

This topic has been closed for replies.
Correct answer Dov Isaacs

The only place to download and install a copy of Adobe Reader is https://get.adobe.com/reader/, Make sure that you uncheck any options to install third party antivirus software (which is really superfluous if you are running Windows 10 and have the built-in Windows Defender software running).

 

The Adobe ftp site mentioned in one of the responses is no longer officially supported and updated (likely to be fully decommissioned soon).

 

2 replies

Dov Isaacs
Dov IsaacsCorrect answer
Legend
December 13, 2020

The only place to download and install a copy of Adobe Reader is https://get.adobe.com/reader/, Make sure that you uncheck any options to install third party antivirus software (which is really superfluous if you are running Windows 10 and have the built-in Windows Defender software running).

 

The Adobe ftp site mentioned in one of the responses is no longer officially supported and updated (likely to be fully decommissioned soon).

 

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)
try67
Community Expert
try67Community Expert
Community Expert
December 13, 2020

> The Adobe ftp site mentioned in one of the responses is no longer officially supported and updated (likely to be fully decommissioned soon).

 

Why on earth would you do that? It's a very useful resource for so many users... I direct people to it almost on a daily basis, to get full installers of Reader, as well as updates to older versions of Acrobat. Yet another strange decision on Adobe's part, harming its customers, for no apparent reason.

Dov Isaacs
Dov Isaacs
Legend
December 13, 2020

If by you you mean me, understand that I don't make those decisions!

 

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)
T
Test Screen Name
Legend
December 12, 2020

What sort of trouble? If you get an error message please share a screen shot of it, or the full words in it. I assume you're trying to install Acrobat Reader DC (the new name for Adobe Reader).

G
Ganerdene5FA2Author
Participant
December 12, 2020

Here is the screenshot. Yes, I am trying to install Acrobat reader.

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