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pedrot55846128
Participant
July 15, 2019
Question

Can’t install; sees newer version [was “hola”]

  • July 15, 2019
  • 1 reply
  • 384 views

hola, quisiera pedir informacion de instalacion de adobe reader. no puedo instalarlo puesto que me dice que ya tengo una version mas reciente en mi pc. es windows 7. agradezco su colaboracion. gracias

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1 reply

AkanchhaS8194121
AkanchhaS8194121
Legend
July 15, 2019

Hey Pedrot,

Sorry to hear about the trouble.

This is a known issue, to troubleshoot this problem you may try to make the following changes in registry setting. Refer to the troubleshooting steps given in the help article here:

Error 1722 while installing/updating Acrobat DC/Acrobat Reader DC on Windows and let us know how it goes.

Thanks,

Akanchha

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