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carlam5027
Participant
June 29, 2018
Question

Can't open any word files in Adobe Arcobat DC. Please Help.

  • June 29, 2018
  • 2 replies
  • 7599 views

I am running Office 2007 and have the 2018 version of Adobe Arcobat DC.  There is no addin in Word and the Abode installation does not have the addin file in it's program file.  I've tried the Repair installation with no change.

Every time I try to open a Word file in Adobe I get this:

"Adobe Acrobat Reader could not open 'file name' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded)."

The word files are generated on my computer in Office, but I want to save them as pdf.  I used to be able to do this until I installed this 2018 version of abode.  Please help.

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    2 replies

    jane-e
    Community Expert
    jane-eCommunity Expert
    Community Expert
    June 29, 2018

    carlam5027  wrote

    I am running Office 2007 and have the 2018 version of Adobe Arcobat DC.  There is no addin in Word and the Abode installation does not have the addin file in it's program file.  I've tried the Repair installation with no change.

    Please check your version and names. Do you have the 2018 version of Adobe Acrobat DC or the free Adobe Acrobat Reader? And is it Office 2007? That is very old, and there are several newer versions.

    Adobe gave away PDF technology many years ago and it is owned by an ISO. You can make a Microsoft PDF with Microsoft products and it has nothing to do with Adobe. You can then view it in an Adobe product or another PDF viewer. In Word, I think you do make a Microsoft PDF with Save As or Print, but I'm not sure going back to 2007 how or if it works.

    You can also make an Adobe PDF with Microsoft products if you have Adobe Acrobat by using the Acrobat tab on the ribbon. Sometimes it doesn't show up automatically and has to be activated.

    In addition, you can make Adobe PDFs with the free Adobe Acrobat Reader if you have the PDF pack.

    Online PDF converter, convert from web or Acrobat Reader | Adobe PDF Pack

    polvosholi
    polvosholi
    Participant
    June 29, 2018

    I think Bern is right. Acrobat Reader can't open Word documents, you must use Adobe Acrobat.

    Regards

    Bernd Alheit
    Community Expert
    Bernd AlheitCommunity Expert
    Community Expert
    June 29, 2018

    Acrobat Reader can't open Word documents. Use Adobe Acrobat for this.

    C
    carlam5027Author
    Participant
    June 29, 2018

    When I google Adobe Acrobat, only the Acrobat Reader comes up.  I can't even find a free version that doesn't say reader with it.

    2 months ago I had a free pdf program from Adobe that would convert word to pdf.  I could save a word file as a pdf file.  I can no longer do that with this Adobe Acrobat.  What do you think was the free program from Adobe?

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    carlam5027Author
    Participant
    June 29, 2018

    I used to be able to save a word document as a pdf and then open it in Adobe, but the option is not there anymore and I can't install the addin to word because the Adobe program file doesn't have the proper file listed in the other forums.   addin.dll file.

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