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janetm70966587
Participant
January 5, 2019
Answered

Can't Open Document

  • January 5, 2019
  • 2 replies
  • 1352 views

I tried to open an email attachment, and my computer asked what app I wanted to use. I accidentally chose Always Open with Adobe Reader, so now my computer sees ALL my documents as pdfs, but they're not. And I can't open the document at all! How can I reset that? HELP!

    This topic has been closed for replies.
    Correct answer AkanchhaS8194121

    Hi Janetm, 

    Sorry for not being able to reply to your query on time. As explained above, that all of your files are opening with the Adobe Reader DC which means that Reader DC has been set as an default application to open all the files of your computer.

    You can simply change the the settings and set the supported application to open that particular file format.

    There are two methods that you can fix this-

    Method-1

    • Right click on the file that isn't a .pdf and select Properties.
    • In the file's Properties dialog box, click Change.

    Click Change

    • Choose supported application, and then click OK.

    Method-2

    You can simply uninstall Adobe Reader DC and Reinstall. This time do not set the Reader DC as default to open all the files.

    Hope this helps.

    Regards,

    Akanchha

    2 replies

    G
    GIRLIE263099531xj8
    Participant
    September 27, 2022

    I Can't open document

     

    AkanchhaS8194121
    AkanchhaS8194121Correct answer
    Legend
    February 7, 2019

    Hi Janetm, 

    Sorry for not being able to reply to your query on time. As explained above, that all of your files are opening with the Adobe Reader DC which means that Reader DC has been set as an default application to open all the files of your computer.

    You can simply change the the settings and set the supported application to open that particular file format.

    There are two methods that you can fix this-

    Method-1

    • Right click on the file that isn't a .pdf and select Properties.
    • In the file's Properties dialog box, click Change.

    Click Change

    • Choose supported application, and then click OK.

    Method-2

    You can simply uninstall Adobe Reader DC and Reinstall. This time do not set the Reader DC as default to open all the files.

    Hope this helps.

    Regards,

    Akanchha

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