• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Can't Open pdf document, file is incorrectly decoded

New Here ,
Jul 10, 2022 Jul 10, 2022

Copy link to clipboard

Copied

Hello. 
I have a PDF doc which somenbody sent me its link the other day, I downloaded the file but I whenever I open the doc is shows me this PDF.PNGexpand image
I spent some time googling this issue but unfortunately the solutions were all too complicated for me to follow. Apperantly this happened because the uploader didn't zip the doc into a winrar, he can't send it again. 

Here is the solution if somebody would like to see it: 
https://helpx.adobe.com/acrobat/kb/pdf-error-1015-11001-update.html

 

Online 'pdf repair' sites do not work. 
If anybody could help me I would be grateful 

TOPICS
General troubleshooting , View PDF

Views

2.3K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 10, 2022 Jul 10, 2022

Copy link to clipboard

Copied

This usually indicates that the file is not really a PDF file. Open it using Notepad. What's the first line you see there?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 11, 2022 Jul 11, 2022

Copy link to clipboard

Copied

Thank you for replying. 
This is what it shows me 

<!DOCTYPE html>
<html lang="es" id="facebook" class="no_js">

Should I change ´html´ to pdf?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 11, 2022 Jul 11, 2022

Copy link to clipboard

Copied

There's your answer. It's an HTML file, not a PDF file at all. Changing anything in it won't make a difference. You need to download the PDF file again, correctly this time. Do not right-click the link and select Save Target As, or anything like that. Click it and wait for the file to load, then save it.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 11, 2022 Jul 11, 2022

Copy link to clipboard

Copied

LATEST

Much appreciated, I can browse the document now 
Thanks again. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines