Can't Open pdf document, file is incorrectly decoded

Forum|Forum|3 years ago
July 10, 2022
1 reply
4206 views

Hello.
I have a PDF doc which somenbody sent me its link the other day, I downloaded the file but I whenever I open the doc is shows me this
I spent some time googling this issue but unfortunately the solutions were all too complicated for me to follow. Apperantly this happened because the uploader didn't zip the doc into a winrar, he can't send it again.

Here is the solution if somebody would like to see it:
https://helpx.adobe.com/acrobat/kb/pdf-error-1015-11001-update.html

Online 'pdf repair' sites do not work.
If anybody could help me I would be grateful

This topic has been closed for replies.

try67

Community Expert

This usually indicates that the file is not really a PDF file. Open it using Notepad. What's the first line you see there?

Y

yousef251921715ibwAuthor

Participant

Thank you for replying.
This is what it shows me

<!DOCTYPE html>
<html lang="es" id="facebook" class="no_js">

Should I change ´html´ to pdf?

try67

Community Expert

There's your answer. It's an HTML file, not a PDF file at all. Changing anything in it won't make a difference. You need to download the PDF file again, correctly this time. Do not right-click the link and select Save Target As, or anything like that. Click it and wait for the file to load, then save it.

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