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cerr5000
Participant
December 15, 2019
Question

Can’t print PDF files. "printing - can't open "/private/var/spool/cups/tmp/0031f5be64597"

  • December 15, 2019
  • 1 reply
  • 3201 views

Can't print PDF files. Get this error message, "printing - can't open "/private/var/spool/cups/tmp/0031f5be64597". All other files print. PDF file will print with Preview. Doesn't seem to be a HP issue but an Adobe issue. I should add that the PDF file will print via Acrobat Reader DC on another computer. Thus there must be some printer file(s) on my computer that is the trouble. How to remove?

 

Mac OS 10.14.6 Mojave; HP Deskject 1112, Acrobat Reader DC

    1 reply

    T
    Tessaroara
    Participant
    December 16, 2019

    I was using an application and the company had Acrobat Reader DC which I used only for the application. Since then I have tried downloading other documents (PDF files) that seems to be using the DC. I am unable to print these because I get a message that "unable to print" and "Unable to find any pages to print". What's causing this and How do I get around this. Iwas very happy with my regular Adobe Acrobat Reader that was free.

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      cerr5000Author
      Participant
      December 26, 2019

      KatSke

       

      I believe I solved my printing issues. I used HP Easy Start application which is used to setup a printer but also allows you to remove all the HP software on your computer. Then you reinstall your printer software. I am hesitant to say it fixed as I have tried this before without success. Time will tell. Hope this helps.

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