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Can't "Send a Copy" without saving locally first

New Here ,
Dec 10, 2018 Dec 10, 2018

An entire department is flipping out because they are used to sending pdfs around, clicking the "Fill and Sign" option, adding a signature or notes, and then clicking on the "Send a Copy" button. Apparently now it forces them to save a copy first before sending, which they say never happened before. Any ideas if this is a setting somewhere that got reset on an update or something? Thanks!

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Adobe Employee ,
Jan 11, 2019 Jan 11, 2019
LATEST

Hi Pault,

We are sorry for the delay in response.

If we understand your issue correctly, you used to "Send a copy" of the PDFs after using "Fill & Sign" feature or adding notes. However, you have not been able to do this now?

Have you recently made changes in the application? What is the exact version of Adobe Reader your department has been working on?

Open Reader>Help>About Reader

Where exactly those files are located? Are you referring to a shared review?

Please share the detailed information to understand the issue clearly.

Regards,

Akanchha

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