Can't send PDF file using Outlook 2016?

[christinec89068469]

I just upgraded from Outlook 2007 to 2016 and now I cannot send email of my PDF file.  I have already made Outlook 2017 my default.  I keep getting this message

Can anyone help, thanks

[AnandSri · Accepted solution]

Hi Christine,

As per the issue description, you are not able to send PDF files through Outlook 2016.

If you are using Acrobat Reader, please navigate to Edit>Preferences>Email accounts - Add account and check is any Email account is added or not.

If not, Select an email account to add.

For Gmail and Yahoo! enter your email address. For other accounts, you’ll need to enter more details such as your password, and server settings.

If this does not help, then please uninstall office from your computer.

Reboot your computer.

Then download an offline installer of Office 2016 from the following link: https://support.office.com/en-us/article/Use-the-Office-2016-offline-installer-f0a85fe7-118f-41cb-a7...

Once the office is installed, launch the Reader, navigate to Help > Repair installation.

Once the repair is finished, try to send any PDF using Outlook.

Let us know how it goes.

Regards,

Anand Sri.