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Can't uninstall Adobe DC tried everything

New Here ,
Jan 27, 2025 Jan 27, 2025

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I'm trying to uninstall adobe reader. For some reason Adobe 2,3 and 4 show up on my macbook desktop but not in my applications. Everytimes i try to delete or move to the trash i get the message "The operation can’t be completed because “Adobe Acrobat 2” needs to be downloaded." even though I'm able to perfectly open the app so it must already be downloaded. I can't uninstall with creative cloud or a cleaner tool. The cleaner will run and say it's been a success but all 3 apps are still on my computer. Please help

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Adobe Employee ,
Jan 29, 2025 Jan 29, 2025

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Hi @vanessa_6031 

 

Have you tried using the Acrobat cleaner tool from https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html#macintosh 

 

Regards

Ravi

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New Here ,
Jan 30, 2025 Jan 30, 2025

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yes I have and it doesn't work. It will say its successful but they still appear even after I restart or shut down computer.

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New Here ,
Jan 30, 2025 Jan 30, 2025

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