Cannot connect document cloud from Acrobat reader DC

[patk11]

I am using Acrobat reader DC (2017.012.20098) on windows 10 x64.

Also I use adobe document cloud with basic plan (Free).

When I open acrobat reader dc  on my windows desktop, there is no option or menu for "document cloud".

In home tab, there are

Recent files

Storage (My computer / Add account)

When I click add account, there are [box] [dropbox] [onedrive] [sharepoint site]. But [document cloud] is not there.

For your reference, I logged in with my adobe ID in windows Acrobat reader DC.

Also I can open pdf file in document cloud from my android tab.

[AkanchhaS · Accepted solution]

Hi Patk,

Thanks for sharing the detailed description.

As per the information shared above, that you are not getting the "Document Cloud" storage in the home tab. So I assume that you are working on work computer or its settings are customized by your IT team?

Because there isn't any specific settings in the application itself which you can allow or disable to get the "Document Cloud" storage.

Its only possible by the customization during installation and that might be managed by your IT team.

You may check with them once.

Regards,

Akanchha